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Designing Enterprise Architecture Management Services – A Transformation Journey in the Public Sector

12 pagesPublished: June 20, 2022

Abstract

Enterprise Architecture Management (EAM) is widely used in the public sector and is increasingly understood as a driver of digital transformation. After reviewing the current literature on the EAM Services in the public sector, this article reports on experiences in the realignment of the EAM services in Deutsche Rentenversicherung (DRV - German pension insurance), presents an approach supported by Value Proposition Canvas (VPC), and details the EAM services that were designed using the method.

Keyphrases: digital transformation, drv, enterprise architecture management, public administration, services, value proposition canvas

In: Knut Hinkelmann and Aurona Gerber (editors). Proceedings of the Society 5.0 Conference 2022 - Integrating Digital World and Real World to Resolve Challenges in Business and Society, vol 84, pages 207-218.

BibTeX entry
@inproceedings{Society5.0-2022:Designing_Enterprise_Architecture_Management,
  author    = {Hasan Koç and Wilhelm Weisweber and Marcus Luettke},
  title     = {Designing Enterprise Architecture Management Services – A Transformation Journey in the Public Sector},
  booktitle = {Proceedings of the Society 5.0 Conference 2022 - Integrating Digital World and Real World to Resolve Challenges in Business and Society},
  editor    = {Knut Hinkelmann and Aurona Gerber},
  series    = {EPiC Series in Computing},
  volume    = {84},
  publisher = {EasyChair},
  bibsource = {EasyChair, https://easychair.org},
  issn      = {2398-7340},
  url       = {/publications/paper/Qqpn},
  doi       = {10.29007/7tfm},
  pages     = {207-218},
  year      = {2022}}
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