Intelligent decision support systems in higher education institutions in developing countries: A Systematic Literature Review

14 pages•Published: June 16, 2024

Abstract

The rapid evolution of technology has made it an essential tool for individuals in their daily routines. Understanding the adoption of technology and its determinants has become critical due to its significance. This paper conducts a systematic analysis of intelligent systems that support decision-making in higher education institutions, particularly in developing nations. The review aims to identify relevant literature and assess the significance and practicality of such systems. A full-text systematic review was conducted of articles selected between 2010 and 2022, and a PRISMA-P was applied for their quality assessment. The study found that IDSS is an integrated approach that combines human-computer interaction to assist individuals in effectively utilizing data, models and structured processes to address uncertainty when making decisions. However, there is limited research analysing decision problems with simple additive weighting.

Keyphrases: artificial intelligence, decision support systems, developing countries., higher education institutions, intelligent systems

In: Hossana Twinomurinzi, Nkosikhona Theoren Msweli, Sibukele Gumbo, Tendani Mawela, Emmanuel Mtsweni, Peter Mkhize and Ernest Mnkandla (editors). Proceedings of the NEMISA Digital Skills Summit and Colloquium 2024, vol 6, pages 189-202.

Links:	https://easychair.org/publications/paper/4q3T
	https://doi.org/10.29007/slvr

BibTeX entry

@inproceedings{NEMISADigitalSkills2024:Intelligent_decision_support_systems,
  author    = {Vusumzi Funda},
  title     = {Intelligent decision support systems in higher education institutions in developing countries: A Systematic Literature Review},
  booktitle = {Proceedings of the NEMISA Digital Skills Summit and Colloquium 2024},
  editor    = {Hossana Twinomurinzi and Nkosikhona Theoren Msweli and Sibukele Gumbo and Tendani Mawela and Emmanuel Mtsweni and Peter Mkhize and Ernest Mnkandla},
  series    = {EPiC Series in Education Science},
  volume    = {6},
  publisher = {EasyChair},
  bibsource = {EasyChair, https://easychair.org},
  issn      = {2516-2306},
  url       = {/publications/paper/4q3T},
  doi       = {10.29007/slvr},
  pages     = {189-202},
  year      = {2024}}

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